To cancel your M1 Plus membership before your renewal:
Turning off auto-renew before your renewal date will cancel your M1 Plus membership and you will not be charged at the next renewal period.
Navigate to the membership details page and switch off the toggle next to “Auto-renew membership”. You will continue to receive your M1 Plus benefits until your renewal date.
To cancel your annual M1 Plus membership after your renewal:
You may request to cancel your annual M1 Plus membership within thirty (30) days of your initial membership payment for a full refund of your membership fee by contacting us. Any request received after thirty (30) days will not be refunded.
To cancel your monthly M1 Plus membership after your renewal:
You may request to cancel your monthly M1 Plus membership within three (3) days of your initial membership payment for a full refund of your membership fee by contacting us. Any request received after three (3) days will not be refunded.
For more information see M1 Plus Terms and Conditions.
If you have further questions please contact us.
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