I'm missing rewards that I expected to receive 

If you’ve made a purchase at a qualifying brand and you have not received the Owner’s Rewards that you expected, please reach out to our Client Success team 

Please provide the following in your email: 

  1. The purchase amount. Please approximate if you don’t know the exact amount.  
  2. The selected merchant the purchase was made from. 
  3. The expected Owner’s Rewards you believe you should have received.  
  4. The date of the transaction. 

All disputes must be made within 30 days of the rewards payout date in order to be investigated. 


If you have further questions, please contact us.

M1 disclosures here.

Was this article helpful?
0 out of 0 found this helpful

Still need help?

We're here for you.

Contact us