What do I do if my Owner's Rewards Card by M1 has been lost, stolen, compromised or damaged? 

Your security is our priority. Please notify us as soon as possible if your Owner's Rewards Card by M1 has been compromised, lost, or damaged. 

 

Web 

1. Click “Spend” 

2. Click the credit card icon 

3. Click “Manage Card”

4. Click “Contact Support"

 

M1 Finnace web account screen manage credit card

You can also temporarily lock your card from this screen.  

 

5. Dial the number displayed on screen to contact the Owner’s Rewards Card by M1 team. They are available Monday-Friday from 8 am-8 pm CT and Saturday from 9 am-2 pm CT.  

 

M1 Finance web account screen contact support

 

Replacement cards generally take 7-10 business days to arrive following a request.  

 

Mobile 

1. Tap on the “Spend” tab 

2. Click the credit card icon 

3. Tap “Manage Card” 

4. Tap “Issues with your card?” 

 

M1 Finance mobile account screen manage credit card

You can also temporarily lock your card from this screen.  

5. Dial the number displayed on screen to contact the Owner’s Rewards Card by M1 team. They are available Monday-Friday from 8 am-8 pm CT and Saturday from 9 am-2 pm CT.  

 

M1 Finance mobile account screen contact support

 

Replacement cards generally take 7-10 business days to arrive following a request. 

 

If you have further questions, please contact us.

 

M1 disclosures here.

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