Rewards are earned by using your Owner's Rewards Card by M1 directly with the merchant. When brands have locations at other stores, airports, hotels, stadiums, etc., those purchases are often not directly from the Owner’s Rewards brand, and can qualify for standard 1.5% cashback instead.
For example, if you make a purchase from a Starbucks at a hotel, the merchant will most likely be the hotel rather than Starbucks, so you will receive a standard 1.5% cashback instead of the 5% if you had purchased directly from Starbucks.
If you have further questions, please contact us.