What do I do when a maintenance call is issued by M1?

When a maintenance call is issued for your account, you will need to deposit additional cash or sell a portion of your portfolio to resolve the maintenance call.  

Select "Learn More" > "Resolve Call" to be redirected  to a screen where you will be presented with those options. 

Maintenance call notification

Maintenance call options

1) Depositing additional funds: Selecting "Deposit Funds" will redirect you to the Transfers tab, where you will be able to make a deposit to cover the maintenance call. 

Auto-invest will need to be turned off to ensure that the deposited funds are not automatically invested.

Maintenance call transfer funds

2) Selling stocks: If you want to sell stocks to resolve the maintenance call, select "View Holdings." 

You will be redirected to your holdings, listed from highest maintenance requirement to the lowest. Selecting a holding will redirect you to "Position Details," where you can then choose to sell that stock. 

Auto-invest will need to be turned off before securities can be sold. 

Please read all additional margin maintenance disclosures. 

Learn more about maintenance margin call basics.

If you have further questions, please contact us.

 

All investing involves risk, including the risk of losing the money you invest. Borrowing on margin can add to these risks, and you should learn more before borrowing. M1 Borrow available on margin accounts with at least $2,000 invested. Not available for all account types including retirement, custodial and some trust accounts. Margin rates subject to change. 

All examples above are for informational purposes and should not be considered an offer to buy or sell certain securities. M1 does not provide investment advice. 

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