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Why is my trade not going through?
Why is my trade not going through?
Updated over a week ago

M1 will make a best effort attempt to execute and fill all buy/sell orders. M1's automated trading includes all buy/sell orders during your next available trade window.

You can always see your pending calculated trades in your account's "Activity" tab. There are a few circumstances where buy/sell orders will not be executed to match your explicit instruction.

When will buy/sell orders be fulfilled?

All trade orders are included in your next available trade window.

Example: A client inputs a buy order on Saturday, this buy order will be included during Monday morning's trade window. More info on trade windows.

What can cause a buy/sell order not to be fulfilled completely?

Orders are not fulfilled completely due to a lack of cash available to complete buys

If you place buy orders and don't have enough available cash to purchase them during the trade window, we'll divide available cash across your orders. Cash available to trade includes the cash in your account, incoming deposits, pending trades, and any dividend payments which aren't already set to be reinvested back into the holding that issued them.

Example:

A client submits a $100 buy order for Stock A and a $100 buy order for Stock B and has $100 in available cash. M1 will prorate these orders to $50 for Stock A and $50 for Stock B

Fractional Share Limitations

When you trade fractional shares you can buy up to 1/10,000 of a share. While this allows us to trade in small increments, there is a limitation to precision.

Example: If Stock A is selling for $900 per share we can purchase Stock A in $.09 increments because 1/10,000 of a share of Stock A is $.09. If a client has a $100 buy order of for Stock A, the closest we can get to $100 using a $.09 increment is $99.99.

Sell orders not receiving enough to make buy orders

When you submit buy and sell orders during the same trade window, our system will sell first and then buy using the received funds. If the received funds from the sell is less than expected, the buy orders will be prorated to the funds available

Check out these articles for more information on how your money is invested and Auto-invest.


Brokerage accounts on the M1 platform are either fully disclosed to APEX Clearing or cleared through M1 Finance LLC. Please look at your account statement to determine how your account is cleared.

All investing involves risk, including the risk of losing the money you invest. Past performance does not guarantee future performance. Using margin can add to these risks. Users utilizing APEX cleared margin accounts should review the APEX margin account risk disclosure before borrowing. Users utilizing M1 cleared margin accounts should review the M1 margin account risk disclosure before borrowing. M1 Margin Loans are available on margin accounts with at least $2,000 invested per account. Not available for Retirement or Custodial accounts. Margin rates may vary.

Brokerage products and services are offered by M1 Finance LLC, Member FINRA / SIPC, and a wholly owned subsidiary of M1 Holdings, Inc.

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