M1 is not currently opening new Personal Loans.
If you already have an M1 Personal Loan, you can continue to access your account, make payments, view documents, and receive full servicing as usual.
Learn how to manage your M1 Personal Loan account: access loan details and documents, understand your interest rate, make payments, handle special situations (like SCRA), and get support. This guide also covers what existing clients need to know while new M1 Personal Loans are paused.
Accessing your loan account
To view your loan details, log in to your account at M1.com or in the M1 app for iOS or Android. From your Borrow dashboard, you can see your current balance, interest rate, payment schedule, and access important documents.
How to find and download your loan documents
All loan agreements and related documents can be found in the “Documents” section of your account.
Log in to M1 on the web or mobile app.
Navigate to Account Settings.
Select Documents.
Download your Personal Loan Agreement and any other required files.
Understanding your personal loan interest rate
Your interest rate is determined by several factors, including your credit profile, loan amount, loan term, and information in your application. To view your specific rate, visit your Borrow dashboard. M1 will display your current APR and other loan terms directly on your account summary page.
How to make and manage your loan payments
Payments are managed directly through your M1 account.
Set up or edit automatic payments from your linked bank to ensure you never miss a due date.
Make manual payments at your convenience through the Borrow dashboard if you prefer.
The payment schedule and due dates are clearly shown in your loan summary.
Early payoff: You can pay off your loan early at any time without incurring prepayment penalties.
If you expect to miss a payment, or you want to discuss changing your payment date or amount, contact M1 Client Success for assistance.
Servicemembers Civil Relief Act (SCRA) Benefits
The Servicemembers Civil Relief Act (SCRA) provides special interest rate reductions and protections for eligible active-duty servicemembers.
To qualify, you must be on active duty for at least 30 days. Eligibility begins on your first day of service.
To apply for SCRA benefits on your M1 Personal Loan, you’ll need to provide:
Your service type (Active Duty, National Guard, or Reserve)
Active Duty start date
Service member identity information
Orders received date (if known)
Dependent information (if applicable)
Once your information is received, M1 will review your eligibility and adjust your Annual Percentage Rate (APR) if appropriate.
Frequently asked questions
Can I make changes to my loan while new loans are paused?
Yes. All account management, payment, and support services are fully available for existing loans during the pause.
How do I check my loan balance, interest rate, or payment schedule?
Log in to your M1 account and open the Borrow dashboard for real-time details about your loan.
What happens if I need to change my payment method or schedule?
Reach out to M1 Client Success to discuss your options.
M1 is not a bank. M1 Personal Loans are furnished by B2 Bank NA, Member FDIC and Equal Opportunity Lender, and serviced by M1 Spend LLC, a wholly-owned operating subsidiary of M1 Holdings, Inc.
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