If we couldn’t verify your identity automatically, you’ll need to upload a few documents before you can start investing. Use the steps below to securely submit your information and verify your account as quickly as possible.
You’ll need to provide:
A valid U.S. government-issued driver’s license (for each account holder, if joint account)
A utility bill or bank statement showing your current address
Joint accounts: Please include identification documents for both individuals.
How to upload your verification documents
Web
Log in to your M1 account
From your dashboard, look for any pending verification tasks or messages
Select the prompt to upload documents
Upload clear photos or PDFs of:
Your driver’s license (front and back, if applicable)
A recent utility bill or bank statement with your current address
Submit all documents together in one upload for faster processing
Note: Submitting documents one at a time is allowed but sending them all at once will help us complete your verification more quickly.
Required document guidelines
All documents must be clear, legible, and unaltered.
Your name and current residential address must match the information on your M1 application.
Utility bills and bank statements should be dated within the last 60 days.
Accepted formats: PDF, JPG, or PNG.
What happens next?
Our team will review your documents as soon as you submit them.
You’ll receive an email notification once your account is verified or if we need additional information.
Note: Transfers and/or trades will not be processed until your identity is verified.
This content was generated using artificial intelligence and is intended for informational and educational purposes only. While reasonable efforts are made to ensure accuracy, AI-generated outputs may omit key context; and should not be construed as financial, investment, legal, or tax advice. Users should independently verify all information and consult a qualified professional before making any financial decisions.
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