What do I do when a maintenance call is issued by M1?

When a maintenance call is issued for your M1 Individual/Joint Brokerage Account or Trust Account the Margin Loan is from, you will need to deposit additional cash or sell a portion of your portfolio to resolve the maintenance call.  

Select "Learn More" > "Resolve Call" to be redirected to a screen where you will be presented with those options. 

Maintenance call notification

Maintenance call options

1) Depositing additional funds: Selecting "Deposit Funds" will redirect you to the Transfers tab, where you will be able to make a deposit to cover the maintenance call. 

Auto-invest will need to be turned off to ensure that the deposited funds are not automatically invested.

Maintenance call transfer funds

2) Selling stocks: If you want to sell stocks to resolve the maintenance call, select "View Holdings." 

You will be redirected to your holdings, listed from highest maintenance requirement to the lowest. Selecting a holding will redirect you to "Position Details," where you can then choose to sell that stock. 

Auto-invest will need to be turned off before securities can be sold. 

Please read all additional M1 Margin Loan maintenance disclosures. 

Learn more about maintenance margin call basics.

 

Brokerage accounts on the M1 platform are either fully disclosed to APEX Clearing or cleared through M1 Finance LLC. Please look at your account statement to determine how your account is cleared.

All investing involves risk, including the risk of losing the money you invest. Past performance does not guarantee future performance. Using margin can add to these risks. Users utilizing APEX cleared margin accounts should review the APEX margin account risk disclosure before borrowing. Users utilizing M1 cleared margin accounts should review the M1 margin account risk disclosure before borrowing. M1 Margin Loans are available on margin accounts with at least $2,000 invested per account. Not available for Retirement or Custodial accounts. Margin rates may vary.

Brokerage products and services are offered by M1 Finance LLC, Member FINRA / SIPC, and a wholly owned subsidiary of M1 Holdings, Inc.

All examples above are for informational purposes and should not be considered an offer to buy or sell certain securities. M1 does not provide investment advice. 

 

M1 disclosures here.

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